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FAQ

1. Where is our clothing made?

All Alexandria garments are designed in Europe and produced in small, family-run factories across Portugal. We prioritize ethical craftsmanship, timeless materials, and attention to detail in every piece.

2. What materials do we use?

Our collections feature natural fabrics blends from across Europe. We focus on comfort, longevity, and breathability in every design

3. Shipping Times

For European orders, please allow 3–7 business days for delivery. International orders may take 7–14 business days depending on location and customs clearance. For all orders, please allow for 3 business days processing time.

4. Do we offer international shipping?

Yes, we ship worldwide. Duties and taxes may apply depending on your country, and will be calculated at checkout when possible.

5. Can I return or exchange an item?

Absolutely. We accept returns and exchanges within 14 days of delivery, as long as items are unworn and in original condition. Simply follow the instructions on our returns page. Please read more on our refund policy here

6. Do you restock sold-out items?

We craft each piece in limited quantities to honor the artisanal process and ensure quality over mass production. While some favorites may return, most styles are produced seasonally and in small runs. You can sign up for restock updates on the product page.

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